iridexsupport

Support / My Supporter role isn't showing up

My Supporter role isn't showing up

The Supporter role is applied automatically on Iridex's own support server within a few minutes of subscribing - it isn't granted on every server the bot is in, since that's each server's own role to manage.

It still hasn't appeared on the support server

  • Make sure you've joined the support server with the same Discord account the subscription is on.
  • It can take a few minutes to sync - try leaving and rejoining if it's been longer than that.
  • Check Settings → Billing in the account menu confirms an active subscription.

Still stuck?

Open a ticket and a person will answer.

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